Frequently Asked Questions (FAQ)

Here you'll find answers to the most frequently asked questions about our team events, booking processes and services. If your question isn't listed, please don't hesitate to contact us!

📋 General Questions

What makes anydoors special compared to other event providers?

anydoors brings over 20 years of experience in team events and GPS rallies. We have delighted over 100,000 participants and offer customized events throughout Germany and Europe for groups of 10 to 500 people. Our events are conducted by experienced team trainers and can be individually tailored to your company goals.

As a full-service provider, we can also handle the organization of venues, catering, and supporting programs – everything from one source.

In which cities does anydoors offer events?

We are active throughout Germany and in selected European cities. Our main locations include Hamburg, Berlin, Munich, Frankfurt, Cologne, Stuttgart, Leipzig, Dresden and many other cities. We also regularly conduct events in Amsterdam, Prague, Salzburg and Innsbruck.

Our principle: We come to wherever you need us – throughout Germany and Europe!

Can events also be conducted virtually or in hybrid format?

Yes! We offer virtual team events specifically developed for remote teams. These promote cohesion and communication even across distances. Hybrid formats, where part of the group participates on-site and another part online, are also possible.

Are the events available in multiple languages?

Yes, many of our events can be conducted in German and English. For international teams, we flexibly adapt the language. Just let us know!

📅 Booking & Process

How does booking with anydoors work?

The booking process in 5 steps:

  1. Inquiry: Contact us via our contact form, email or phone
  2. Consultation: We discuss your goals, wishes and framework conditions (group size, date, budget)
  3. Offer: Within 24-48 hours you receive an individual offer
  4. Booking: After your confirmation, we send a written order confirmation
  5. Event Execution: We take care of the complete organization and execution

What information do you need for an offer?

For a tailored offer, the following information is helpful:

  • Desired event format (e.g. GPS rally, Highland Games, etc.)
  • Number of participants
  • Desired date and time frame
  • City/region or preferred location
  • Special requests or company goals
  • Budget range (optional, but helpful)

How far in advance should I book?

We recommend booking at least 4-6 weeks in advance, especially for larger groups or during peak season (May-September). Last-minute bookings are also possible subject to availability – just ask us!

Can events be integrated into existing conferences or meetings?

Absolutely! Our events integrate perfectly into conferences, meetings or offsite retreats. We flexibly coordinate duration and schedule with your program.

💰 Prices & Payment

What does an event with anydoors cost?

Prices vary depending on event format, number of participants, duration and additional services. Our events start at approximately €69 per person (e.g. GPS rally). More comprehensive events like Highland Games or XXL Chain Reactions range between €89 and €169 per person.

All prices are net plus VAT. We're happy to create an individual offer for you free of charge and without obligation.

What are the payment terms?

After contract conclusion, a deposit of 50% is due. The remaining balance must be paid 14 days before the event. For first-time customers, advance payment of 100% may be required. Payment is possible by invoice/bank transfer.

Details can be found in our Terms & Conditions.

Are there tax allowances for corporate events?

Yes! In Germany, corporate events are tax-free up to an allowance of 110 euros gross per employee per event (as of 2025). You can hold up to two such events per year.

Important: The allowance only applies if the event is open to all employees and serves the company culture. When in doubt, consult your tax advisor.

👥 Participants & Group Size

For which group sizes are the events suitable?

Our events are designed for groups of 10 to 500 people. The minimum number of participants is usually 10 people. Smaller groups can participate but pay a flat rate for 10 participants.

For particularly large groups (over 100 people), we divide participants into multiple teams so that everyone is actively involved.

Can I change the number of participants afterwards?

Increase: Possible at any time for an additional charge, subject to organizational feasibility.

Reduction:

  • Up to 10% reduction: Free of charge until 8 days before the event
  • More than 10% reduction: Graduated fees (30-80% depending on notice period)

Details can be found in our Terms & Conditions under § 5.

How do you handle different fitness levels?

Our events offer various difficulty levels and participation options. No one has to perform at their peak – it's about teamwork, fun and shared experiences. We ensure that all participants are involved according to their abilities.

For events with physical requirements (e.g. Highland Games, archery), there are always less demanding tasks and roles as well.

Are employees required to participate in team building events?

Our philosophy: "Everyone can, no one must!"

Participation in team building activities is generally voluntary. Employers cannot force employees to participate unless it's contractually mandated training. Our experience shows: Voluntary participation leads to much better results!

🌦️ Weather & Safety

What happens in bad weather?

Light rain doesn't stop us! We have rain ponchos on hand and many of our outdoor events are fun even in changeable weather.

In extreme weather conditions (storms, severe weather, etc.), we reserve the right to make program changes or offer free bad weather alternatives (provided no third-party service costs arise).

Weather-related cancellations by the customer are only possible if participants are at risk. Details are governed by our Terms & Conditions § 3.

How is safety ensured at the events?

Your safety has top priority:

  • Experienced Trainers: All facilitators are trained and certified
  • Safety Briefings: Safety instructions are given before each event
  • Tested Equipment: All materials are regularly maintained
  • Insurance Coverage: Organizer liability insurance available
  • First Aid: First aid equipment is always on-site

🔄 Cancellation & Rebooking

What are the cancellation terms?

You can cancel at any time. The following fees apply:

  • More than 6 months before: 25% of total price
  • 6-3 months before: 50% of total price
  • 3 months to 3 weeks before: 75% of total price
  • Less than 3 weeks before: 100% of total price

Tip: You can provide a replacement date or replacement group – then cancellation fees are waived (reprogramming costs may apply).

Complete details in our Terms & Conditions § 6.

Can I postpone the event to another date?

Yes, rebookings are possible subject to availability. If you notify us in time (at least 4 weeks in advance), we try to enable a free rebooking. Short-notice rebookings may incur fees.

📸 Photos & Data Privacy

Are photos taken at the events?

Yes, we create photo and video recordings during the event for documentation purposes. We make these available to you for 14 days in a password-protected online gallery after the event. You can download the photos and use them for internal purposes.

The use of photos for marketing purposes by anydoors only occurs with your consent. You are responsible for obtaining consent from your participants in accordance with GDPR.

How do you handle my data?

We take data protection very seriously and comply with all GDPR requirements. Your data is used exclusively for conducting the event and is not shared with third parties (except with necessary partners like caterers or venues for event execution).

All details can be found in our Privacy Policy.


Your question wasn't listed?

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Send inquiry now 📞 0335 2762 888-0